You should choose between two different shipping methods: Keep in mind that youll be charged for all return shipping costs. A customer care agent will provide you with the shipping instructions. To mail the product you want to return, you need to contact customer care at 77 or 87.
In fact, thats point #3Īlso Check: Cake And Cookie Decorating Classes Return Your Floor & Decor Item Via Mail A design strategy *really* helps reduce the overwhelm folks feel when walking into any tile store, especially big warehouse stores like Floor & Decor.Īt the same time you cant be *too* limited in your vision, because what theyve got is what theyve got. Returns received and not pre-authorized will not be accepted.Ĭancellation Of Orders And Out Of Stock Items:įinal Sale, Floor Models and Clearance Items: Categories Go In With A Plan But Be Open MindedĪre you the kind of person that finds too many choices overwhelming? Make sure youve already strategized your design plan! For example, if you know you want a marble-look floor and wall tile that will coordinate with your preferred cabinet color and style, then youll be able to ignore all the options that *dont* go with that design plan. Proof of purchase is required to issue an appropriate exchange or credit, as well as any taxes due to be applied in accordance with applicable state law.Īll claims must be pre-authorized by emailing or by calling 416 – 364 – 4497/ 64. A Store credit/Gift Card will be provided for the remainder amount which can be used to purchase other items in the store or online. A restocking fee will apply, starting at 40% of the purchase price, for any item returned. If you are working with a designer or contractor, please have them inspect items upon their arrival, and not upon installation.Īll items will be inspected upon return. Due to the tight timelines we have in reporting these damages, it is essential that you report any shipping damage to us within 48 hours of receipt of your goods. While we attempt to only work with top quality delivery firms, shipping damages can occur.
Upon receipt, please inspect your purchase and notify us of any damage. Attention to design, materials, safety, and construction are our priority. Home Craft Decor has a strict store credit/return policy and does not offer refunds on any purchasesĪt Home Craft Decor, we take great pride in the quality and craftsmanship of our products. Non-receipt returns and returns after 90 days are the sole discretion of Floor and Decor and they reserve the right to limit returns or exchanges without a receipt.
Floor and decor hours verification#
All returns are subject to their verification system. Youll also have to provide a valid photo ID proof if you dont have a receipt. If you dont have a receipt, Floor and Decor will refund you the lowest price of the item in the form of a merchandise credit. Having the original receipt will make you eligible for a refund of your original payment. 21sqm Studio Condo Make-over for Student Rental
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